Privacy Policy - Rubbish Clearance Lewisham
Introduction
Welcome to Rubbish Clearance Lewisham. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.
Information We Collect
Personal Data
When you use our services, we may collect the following personal information:
- Name
- Contact Information (email, phone number)
- Address
- Payment Details
Non-Personal Data
We also collect non-personal information to enhance our services:
- Usage Data (how you interact with our website)
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
Your data helps us provide and improve our rubbish clearance services efficiently. We use your information to:
- Schedule Appointments
- Process Payments
- Communicate Service Updates
Communication
We may use your contact information to send you:
- Service Notifications
- Promotional Offers related to our services
- Customer Surveys to improve our offerings
Data Protection
Security Measures
We implement robust security protocols to protect your data from unauthorized access, alteration, or disclosure. These measures include:
- Encryption of sensitive information
- Secure Storage systems
- Regular Security Audits
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Access to Information
You have the right to access the personal data we hold about you. You can request a copy of your data by contacting us through the provided channels.
Correction of Data
If you believe that any information we hold about you is inaccurate or incomplete, you can request that we correct it.
Deletion of Data
Under certain circumstances, you have the right to request the deletion of your personal data from our records.
Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
While your information is collected and stored in the United Kingdom, we may transfer data to other countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your data during such transfers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity – to fulfill our service agreements with you.
- Legal Obligations – to comply with legal requirements.
- Legitimate Interests – to improve our services and customer experience.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Complaints
If you have any concerns or complaints about our handling of your personal data, please contact us. We take your concerns seriously and will address them promptly.
Data Protection Officer
We have appointed a Data Protection Officer to oversee our data protection strategy and ensure compliance with data protection laws. The Data Protection Officer can be reached through our official communication channels.
Miscellaneous
This Privacy Policy constitutes the entire agreement between you and Rubbish Clearance Lewisham regarding your privacy and personal data. If any provision of this policy is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
