Terms and Conditions - Rubbish Clearance Lewisham
Welcome to our Rubbish Clearance services in Lewisham. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms.
1. Service Overview
We provide comprehensive rubbish clearance solutions to residents and businesses in Lewisham. Our services include the removal of household waste, construction debris, and commercial refuse, ensuring environmentally responsible disposal.
1.1 Scope of Services
- Residential Rubbish Clearance
- Commercial Waste Management
- Construction Site Debris Removal
- Recycling and Eco-friendly Disposal
2. Booking and Payment
To utilize our services, customers must follow the booking procedures outlined below.
2.1 Booking Process
Bookings can be made via our online platform or by contacting our customer service team during business hours. All bookings are subject to availability.
2.2 Payment Terms
Payments are required at the time of service booking. We accept various payment methods, including credit/debit cards and bank transfers. Full payment is due before the commencement of rubbish clearance.
3. Customer Responsibilities
Customers must adhere to the following responsibilities to ensure smooth and efficient service delivery:
- Provide accurate information about the type and volume of rubbish to be cleared.
- Ensure access to the property is available on the scheduled date and time.
- Remove any valuable or sensitive items that should not be disposed of.
- Obey all local regulations regarding waste disposal.
4. Service Limitations
While we strive to accommodate all customer needs, certain limitations apply:
- We do not accept hazardous materials such as asbestos, chemicals, or medical waste.
- Overly large or bulky items may require special handling and may incur additional fees.
- Access to restricted areas or properties without proper authorization will result in service refusal.
5. Cancellation and Refund Policy
We understand that plans can change. Please review our cancellation and refund policies below:
5.1 Cancellation
Cancellations must be made at least 24 hours in advance of the scheduled service time. Failure to provide adequate notice may result in a cancellation fee.
5.2 Refunds
Refunds are applicable only in cases where the service was not rendered as agreed. Requests for refunds must be submitted within 7 days of service completion.
6. Liability and Insurance
We prioritize the safety and security of your property during the clearance process.
- We carry comprehensive liability insurance to cover any accidental damages incurred during service delivery.
- Customers are responsible for securing fragile or high-value items prior to service.
7. Environmental Responsibility
Our company is committed to environmentally sustainable practices:
- All recyclable materials are sorted and processed according to local recycling guidelines.
- Non-recyclable waste is disposed of in compliance with Lewisham council regulations.
- We strive to minimize our carbon footprint through efficient routing and resource management.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.
- Personal data is stored securely and is not shared with third parties without consent.
- We comply with all relevant data protection laws and regulations.
9. Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes through our official communication channels.
10. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Lewisham.
11. Acceptance of Terms
By using our Rubbish Clearance services in Lewisham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
